One of the leading IT companies in Lincolnshire
Whether you are an SME or a multi-national corporation, we offer the same service regardless of size. SCS Technology Solutions has become the preferred partner for top performing organisations across Lincolnshire for IT support and consultancy.
Our success is built on our dedication to delivering outstanding service, as well as providing complete transparency of our support services. With every support contract that we offer, you will have the peace of mind that we achieve our SLA promises.
Trusted and Experience
SCS Technology Solutions was established in 1995, and has become a preferred partner in the region with over 121 years combined technical experience.
Gold Level Standards
Our status as a Gold Microsoft Partner, since 2007, makes us the best-qualified IT organisation in the region.
Qualified and Audited
All of our engineers are qualified to Microsoft standards and we offer guaranteed and audited response times for all our services.
Fast Response Times
Our impressive average response time to a server failure is 1hr 43m. We get you back up and running in no time.
Offering technical excellence you can rely on
We pride ourselves on being a Gold Microsoft Partner, currently the only IT Company in Lincolnshire to have this. We are always looking to better ourselves with continual improvements to our processes and regular training sessions, which includes each engineer taking 4 exams a year to maintain our Microsoft Gold status.
Due to our accredited status, we also have access to additional support direct from Microsoft. Working in collaboration with ourselves, Microsoft experts are also available to help us get you back up and running in no time.
Proactive and reliable specialists
We have robust Service Level Agreements in place, ensuring all necessary actions are met within set time frames. In fact, we have a 100% achievement against SLAs since 2005 on all hardware breakdown. You can also benefit from:
Guaranteed and audited response times
We have a 1-hour response time to any cases logged via phone, as well as an average of 1 hour 43 minutes for on-site server failures.
Instant alerts to issues and problems
With our industry-leading remote monitoring system, we receive early identification and prevention of server issues.
Unlimited telephone support
On hand to give you expert and friendly technical advice and guidance when you need it.
Generous customer referral programme
We will offer you significant discounts on support renewal when the time comes.
Our promise to you
- We will not let you down
- We will send out an engineer that you will know
- We will keep you informed of how & when things will be resolved
- We will always respond within our Service Level Agreements
- We will tailor our services to suit your needs
- Our partnership will be mutually beneficial
A knowledgeable and reliable team you can trust
Providing excellent customer satisfaction is a top priority for us here at SCS, which is why we will always ensure our services meet your needs exactly.
Before sending out an engineer, we will ensure you are aware of their name, date of visit and approximate time before they arrive, ensuring the security and efficiency of our staff before they even step foot in your office.
They can also offer advice and guidance in relation to your systems and processes, allowing you to make your business work better for you and your staff.Meet our friendly team
We understand that IT is crucial to your business
To help your business run as smoothly as possible, it is important to have IT support that you can trust. We are dedicated to giving you the best support and advice available, as well as technical excellence. We provide support to more than 100 regional organisations, with companies that have only 10 workstations, all the way to organisations that have 500 workstations operating across numerous locations.
Whether you are looking for IT support for the first time or you are looking to switch from your current provider, then a partnership with us is the answer. With experts in disaster planning, network & data security, user training and software licensing, SCS Technology Solutions will have a positive effect on the productivity of your organisation.
Our clients words
Brilliant from the start!
SCS Technology Solutions are Lincs Rural’s trusted partner for all of our IT hardware, software, support and staff training. Over the last 15 years the service has been excellent with zero downtime. They have recently set up remote working for all staff as we adjust to the challenges of the COVID-19 pandemic.
SCS went above and beyond the call of duty.
Due to the comprehensive planning by SCS and Timico before migration, and the skill, knowledge and out of hours working by lead SCS implementer – Mat Stead – there was minimum disruption or downtime, and the whole project ran smoothly without major issue.
SCS has been the key to getting us back up and running
One of the biggest challenges we face as a business is ensuring that systems within the hotel are always available anytime during business operation. SCS has been the key to getting us back up and running when there have been outages and failures, meaning the disruption to business has been minimal.
They have never let us down
SCS have been looking after our IT systems for quite a few years now and I can not praise them highly enough. SCS make several promises to their customers, one of which is that they will not let you down. We have gone through server upgrades, PC upgrades, new office installs and they have lived up to their promise and never let us down.
We’re happy to recommend SCS
SCS have been looking after the IT requirements for AMP Rose since March 2008. Initially working alongside our in-house IT, and then stepping up and taking over the day-day running of our network/servers. We have routine visits each week to keep everything in check, and find our IT works just as well; if not better than when we had our own in-house IT. We would be happy to recommend SCS Technology Solutions to any organisation looking for a reliable long-term IT partner
Mundy’s have used SCS for a period in excess of 15 years and during that time we have found them to be 100% reliable. They are quick to respond to all questions, queries and IT related issues which we put to them (no matter how trivial they are). We would recommend their services to all sectors.