One of the leading IT companies in Lincolnshire
Whether you are an SME or a multi-national corporation, we offer the same service regardless of size. SCS Technology Solutions has become the preferred partner for top performing organisations across Lincolnshire for IT support and consultancy.
Our success is built on our dedication to delivering outstanding service, as well as providing complete transparency of our support services. With every support contract that we offer, you will have the peace of mind that we achieve our SLA promises.
Offering technical excellence you can rely on
We pride ourselves on being a Gold Microsoft Partner, currently the only IT Company in Lincolnshire to have this. We are always looking to better ourselves with continual improvements to our processes and regular training sessions, which includes each engineer taking 4 exams a year to maintain our Microsoft Gold status.
Due to our accredited status, we also have access to additional support direct from Microsoft. Working in collaboration with ourselves, Microsoft experts are also available to help us get you back up and running in no time.
A knowledgeable and reliable team you can trust
Providing excellent customer satisfaction is a top priority for us here at SCS, which is why we will always ensure our services meet your needs exactly.
Before sending out an engineer, we will ensure you are aware of their name, date of visit and approximate time before they arrive, ensuring the security and efficiency of our staff before they even step foot in your office.
They can also offer advice and guidance in relation to your systems and processes, allowing you to make your business work better for you and your staff.
We understand that IT is crucial to your business
To help your business run as smoothly as possible, it is important to have IT support that you can trust. We are dedicated to giving you the best support and advice available, as well as technical excellence. We provide support to more than 100 regional organisations, with companies that have only 10 workstations, all the way to organisations that have 500 workstations operating across numerous locations.
Whether you are looking for IT support for the first time or you are looking to switch from your current provider, then a partnership with us is the answer. With experts in disaster planning, network & data security, user training and software licensing, SCS Technology Solutions will have a positive effect on the productivity of your organisation.
Proactive and reliable specialists
We have robust Service Level Agreements in place, ensuring all necessary actions are met within set time frames. In fact, we have a 100% achievement against SLAs since 2005 on all hardware breakdown. You can also benefit from:
- Guaranteed and audited response times: We have a 1-hour response time to any cases logged via phone, as well as an average of 1 hour 43 minutes for on-site server failures.
- Instant alerts to issues and problems should they occur: With our industry-leading remote monitoring system, we receive early identification and prevention of server issues.
- Unlimited telephone support: On hand to give you expert and friendly technical advice and guidance when you need it.
- Generous customer referral programme: We will offer you significant discounts on support renewal when the time comes.
Our promise to you
- We will not let you down
- We will send out an engineer that you will know
- We will keep you informed of how & when things will be resolved
- We will always respond within our Service Level Agreements
- We will tailor our services to suit your needs
- Our partnership will be mutually beneficial
Mundy’s have used SCS for a period in excess of 15 years and during that time we have found them to be 100% reliable. They are quick to respond to all questions, queries and IT related issues which we put to them (no matter how trivial they are). We would recommend their services to all sectors.
121 years combined technical experience
SCS Technology Solutions was established in 1995, and has become a preferred partner in the region.
Gold Microsoft Partner since 2007
Our status as a Gold Microsoft Partner makes us the best-qualified IT organisation in the region.
Qualified engineers to Microsoft standards
Our Microsoft-certified engineers offer guaranteed and audited response times for all our services.
1hr 43m average response time
Our impressive average response time to a server failure. We get you back up and running in no time.