In a digital first world, many companies maintain some sort of online presence; be it a website, internal or external communications, or even social media. But how can you ensure that all areas of your business’ information technology runs safely and smoothly? There are many things that can go wrong, and generally the IT department of large companies would handle all aspects of set up, running and security of internal hardware and software, but as a small business owner it is not always possible to have an IT specialist in-house. Below are some of the ways that an IT support provider can help keep your business running smoothly.

Hardware and software

Laptops and computers are often integral for the day to day running of many small businesses, if the worst should happen and you encounter a problem, it can have a knock-on effect for your company, staff and profits. Utilising the services of an external IT Solutions provider is crucial if you don’t have an in-house IT department for this kind of situation. Many IT companies can provide on-site IT support, where a qualified and accredited engineer will come out and fix the issue, answer any questions you might have and provide a full and detailed report of possible concerns.

Safety and security

Possibly one of the most important reasons to seek the assistance of an IT support provider is to ensure the safety and security of your company’s technology. From virus software to website and email security, IT support providers will establish the safety of very crucial data, both from the business itself and often many customers. If this data falls into the wrong hands, the consequences can be catastrophic.

Communications

Many small businesses rely heavily on internal and external communications. This is not just for the safety of your emails, but also for the smooth running of meetings and interviews between colleagues, candidates and clients. An IT support provider can typically handle all of the arrangements necessary to make this type of communication possible.

Contingency planning

A couple of months ago, we wrote about the importance of having a ‘Disaster Recovery Plan’. Disasters can come in all shapes and sizes, including application/software or machine failures such as a laptop or computer, network failure or even natural disasters such as fire or flood. An IT support provider will likely take charge of your businesses Disaster Recovery Plan, and ensure that procedures are in place for if the worst should happen, well in advance of it occurring. This will help reduce the impact any disaster may have on your company and bring critical systems back online quickly.

Why you should choose SCS as your IT Support Provider

Whether you are an SME or enterprise business, we offer the same service regardless of size. Not only do we provide all of the above solutions (and more), we pride ourselves on being a Gold Microsoft Partner, Intel Gold Partner and WatchGuard Gold Partner. We are currently the only IT Company in Lincolnshire to have this status. We are always looking to better ourselves with continual improvements to our processes and regular training sessions, which includes each engineer taking multiple exams a year to maintain our Microsoft Gold status.

Due to our accredited status, we also have access to additional support directly from Microsoft, Intel & WatchGuard. Working in collaboration with ourselves, their experts are also available to help us get your business back up and running in no time.

For more information about how we can help your business, please contact us today.