Cyber crimes do not just happen via email or websites. It can also be someone on the phone claiming to be from Microsoft, offering to help solve computer problems or selling you software. If they access your computer, they can trick you into installing malicious software and steal sensitive data from you.
Microsoft or their partners do not make cold calls or charge you for computer security or software fixes.
Here are a few tips to protect you and your business from telephone tech support scams. If someone claiming to be from Microsoft tech support calls you:
- Do not purchase any software or services.
- Ask if there is a fee or subscription associated with the “service.” If there is, hang up.
- Never give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer.
- Never provide your credit card or financial information to someone claiming to be from Microsoft tech support.