10 ways SCS Technology Solutions make it easy to switch IT providers

Is “better the devil you know than the devil you don’t” really the case when it comes to your IT support?Screen Shot 2016-02-12 at 09.13.57

In this day and age, the majority of businesses are reliant on technology in one form or another, and when unfortunately, it does go wrong, it can cause internal frustration amongst staff, a reduction in productivity and even financial loss.

Can you 100% say you’re happy with your current IT support? Have you thought about changing your IT support provider in the past, but thought it was too scary or difficult to do? Think again.

SCS Technology Solutions can make it easy and stress free. Here’s how we do just that:

  1. It begins with a free IT review

This is where we review your assets, infrastructure, systems, practices and business strategy, prior to starting any IT projects.

  1. We provide you with a comprehensive report of your current situation

Following on from your IT review, we then provide you with a report outlining how well your IT is accommodating to your needs and how it can be improved.

  1. We only recommend solutions that will accommodate current and future needs

Our job is to help you get the best from your IT investment, so we only provide solutions that enhance your business growth, helping you save both time and money.

  1. We keep disruption to your business to a minimum during the switch

We take into account your dependence on IT, let you know exactly the timescale needed, and work with you to make sure that disruption is kept minimal, even if that means working over weekends to get you set up.

  1. We can speak and work directly with your current supplier to make the switch easy

Our job is look after your IT so if you wish, we can cut out the middle man and speak directly to your current IT provider, making sure everything gets switched over swiftly and efficiently, and that everything is backed up securely.

  1. We train your staff on how to use new software

If we are introducing new systems to make your business work more efficiently, we’ll make sure your staff know exactly how to use it and what do if they have any problems.

  1. We will always send out an engineer that you know and knows your business

Our on-site engineers not only know your IT provisions inside and out, but also know how your business operates.

  1. You can rely on our Service Level Agreement with you

We have a 100% achievement against SLAs since 2005 on all hardware breakdowns, and offer guaranteed and audited response times.

  1. Unlimited telephone support

If you or your team have any questions, our team are on hand to provide free and friendly technical advice and guidance.

  1. Once switched, we review yearly

A lot of things can change in a year, which is why we regularly assess our clients and their IT provisions, ensuring you are getting the best support possible and have a competitive edge in the marketplace.

Our client relationships always begin with a complimentary IT review. If you would like to know more about how switching your IT to SCS can be easy, simply call 0800 9520652 or email jerry@scstechsolutions.co.uk.